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JNTL Consumer Health stands by the World Health Organization

The effects of the global COVID-19 pandemic are undeniable. We encourage Consumers to learn about and follow guidance provided by the World Health Organization.

COVID-19 and the Johnson’s Baby Response

At JNTL Consumer Health, we are committed to helping individuals and communities around the world manage the unprecedented impacts of COVID-19. Our teams are actively working to maintain production of priority consumer health products, including JOHNSON'S® brand products.

As COVID-19 strains healthcare resources globally, it is more important than ever to help people stay healthy and out of a stressed healthcare system. Our soaps, lotions, and skin cleansers are in high demand as consumers focus on personal hygiene. We are prioritizing the continued production of these products to maintain supply, all while ensuring the highest level of quality and safety.

Johnson’s Baby: Product Benefits

  • Johnson’s Baby Washes

    • Johnson’s Baby washes are a mild way to wash away dirt and germs, even on delicate skin.

    • Johnson’s Baby washes are free from parabens, phthalates, sulfates, soaps & dyes.

    • Helpful Tip: Try using Johnson’s Baby washes as a gentle hand wash for you and your family.

      • Washing your hands regularly and appropriately is important and can help prevent the spread of germs. Please refer to the CDC or your local public health agency for specific hand wash directions.

  • Johnson’s Baby Wipes & Cleansing Cloths

    • Johnson’s wipes and cleansing cloths were designed to gently and effectively remove dirt and germs from delicate hands and face anywhere, anytime. Great for on-the-go, these travel baby wipes are pre-moistened, so no water is needed.

  • Johnson’s Baby Lotions

    • Use Johnson’s baby lotions to moisturize your skin after frequent washing.

    • All Johnson’s lotions are clinically proven to be gentle, mild, and help relieve dry skin.

Johnson’s Baby Cologne - USE AS DIRECTED

There have been consumer questions around the effectiveness of Johnson’s Baby Cologne as a hand sanitizer or surface disinfectant. None of our colognes, even those that include alcohol, are intended to be used as hand sanitizers or surface disinfectants. They have not been designed or tested to kill germs and are not intended to prevent or treat COVID-19. Instead, we recommend following the preventive measures issued by the World Health Organization or your local public health agency, including washing hands frequently, using a hand sanitizer when waterless cleaning is desired, maintaining social distance, not touching your eyes, nose and mouth, and other appropriate preventive measures.

Healthy Parenting

  • Need help parenting through these challenging times? Check out these helpful tips from the World Health Organization.

  • When your baby sleeps better, so do you. Try following Johnson’s clinically proven bedtime routine of warm bath, gentle massage, and quiet time to help your baby fall asleep faster and stay asleep longer. Click here for more tips on healthy sleeping habits.

  • A baby massage can be a relaxing bonding ritual for you and your baby. Johnson’s lotions and oils can help! Click here to learn more about baby massage or follow these tips & tricks:

    • Choose a time when your baby is awake and alert, but not too hungry or too full

    • Ensure the room is warm and lighting is not too bright

    • Wash your hands, remove jewelry, and have a baby oil or lotion ready

    • Find a comfortable place to massage so your baby can see your face clearly

    • Before starting, relax with a few full breaths – this can help you and baby to relax

    • Use baby oil or lotion to glide comfortably over your baby’s skin

FAQs

Are Johnson’s Baby products just for babies?

No – our mild and gentle formulas are great for the whole family!

Can Johnson’s Baby washes be used as a handwash?

Yes! Johnson’s Baby washes can be used as a gentle hand wash for you and your family. Washing your hands regularly and appropriately is important and can help prevent the spread of germs. Please refer to the CDC or your local public health agency for specific hand wash directions.

Do Johnson’s Baby washes and wipes kill the COVID-19 virus?

No. Johnson’s Baby washes and wipes are not designed to  kill  germs, but they can be used to  wash or wipe away  dirt and germs.

Can the Johnson’s Baby colognes that include alcohol be used as a hand or surface sanitizer?

No. None of our colognes, even those that include alcohol, are intended to be used as hand sanitizers or surface disinfectants. They have not been designed or tested to kill germs and are not intended to prevent or treat COVID-19. We recommend following the preventive measures issued by the World Health Organization or your local public health agency, including washing hands frequently, using a hand sanitizer when waterless cleaning is desired, maintaining social distance, not touching your eyes, nose and mouth, and other appropriate preventive measures.

Does JNTL have any product availability constraints because of the evolving public health emergency?

We are experiencing increased consumer-driven demand with certain products and markets, which we are currently meeting in a controlled manner. We are taking all possible measures to maximize product availability.

Why am I having trouble reaching the Call Center and Contact Us Support?

Due to the evolving public health emergency, you may experience a delayed response when contacting our Call Center or emailing us through the ‘Contact Us’ link on our website. We appreciate your patience as we strive to provide the best service for you and your family during this time.